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City of Asheville's Water Resources Department
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Pay your bill in 3 easy steps without registering. All you need is your account and customer numbers from your paper bill. If you do not have your bill, call 828-251-1122 during office hours.

For each payment, you will receive a confirmation number for your records.

If your water has been shut off for non-payment, call 828-251-1122 during office hours to arrange for reconnection after your payment. After hours calls for reconnection will be subject to a $50 after hours fee.

For other questions or concerns about your water bill, contact 828-251-1122 or visit http://ashevillenc.gov/.

To report a water service-related issue outside of normal business hours, please call 828-251-1122.

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