The City of St. Charles has a NEW Utility Customer Portal with new account features. Access it here https://paymentgateway.stcharlesil.gov
Please Note
Questions? Contact the City of St. Charles Utility Billing support staff at (630) 377-4426.
Please Note
- You have been assigned a new account number which is needed to access the portal. Your account number is printed on your bill.
- To quickly access the new portal, update your personal bookmarks with the new URL.
Questions? Contact the City of St. Charles Utility Billing support staff at (630) 377-4426.
![One Time Payment [icon]](www/img/icon-otp.png)
Make a Payment
Payments received after 12:00 PM (noon) Central time will be posted the next business day. For each payment, you will receive a confirmation number for your records.
Make a One-Time payment in 3 easy steps without registering. All you need is your account number (available on your paper bill).
Register to use the Customer Portal and get access to more information and features than ever before.
![Login [icon]](www/img/icon-signin.png){kind=icon}