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Rockdale Water Resources
Customer Portal
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Thank you for contacting Rockdale Water Resources Customer Service. Amid the Covid-19 Virus Pandemic (Coronavirus) we are exercising precaution for our employees and residents and have decided to enact our Remote Work Plan. As a result, our customer service department will only be available to assist with new water service, reconnecting water service and turning service off for customers that are moving via email at newwaterservice@rockdalecountyga.gov

For those wishing to pay your bill we have several payment options:
  • Online https://ipn2.paymentus.com/cp/rwr
  • Via telephone at 1-844-396-2347(Available 24 hours)
  • Cash or Check at United Community Bank 1000 Highway 138 SE, Conyers, GA 30013 (Must have Payment Coupon located at the bottom of your billing statement)
  • Mail check or money order to P.O Box 1378, Conyers, GA 30012
  • Via your Financial Institutions online bill pay option
  • Dropbox located at 940 South Main St, Conyers, GA 30012
Thank you for continued business as we employ social distancing and strive to support a safe community for everyone living and working in Rockdale County. For emergencies, please contact us at 770-278-7500.
Sincerely,
Rockdale Water Resources Customer Service Department

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