As part of the San Juan Capistrano (SJC) rate re-structure, Santa Margarita Water District (District) is modernizing the Customer Billing System District inherited from the City in November 2021. This requires a one-time change to the customer and account numbers for existing San Juan Capistrano customers. For more details, please see www.smwd.com/SJC. For a quick look up of your new customer and account number, have your previous bill available and see www.smwd.com/SJCLookup.
Please reference your new customer number and account number when submitting payments to avoid payment processing delays that may result in penalties and late fees. If you have any questions, please contact us at CustomerCare@smwd.com or (949) 459-6420.
Please reference your new customer number and account number when submitting payments to avoid payment processing delays that may result in penalties and late fees. If you have any questions, please contact us at CustomerCare@smwd.com or (949) 459-6420.
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Pay your bill in 3 easy steps without registering. All you need is your account number from your paper bill.
Payments made prior to midnight will be posted to your account next day. Payments made after midnight will be posted within 48 hours. For each payment, you will receive a confirmation number for your records.
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