Payment Authorization Terms and Conditions

Welcome to the secure bill payment technology service provided by Paymentus Corporation. We are an authorized provider for the billing company you are about to make a payment to. If you use this service to make your payment, you accept these terms and conditions. Please read them carefully.

Refund Policy: Under normal circumstances, there are no refund on the payments. If there is a discrepancy, please contact Durham One Call at (919) 560-1200 between 8am and 5pm Monday through Friday, excluding government holidays.

Privacy Policy: Your information is secure and will only be used for the purpose of processing this payment transaction.

By Clicking on the "I agree to the terms and conditions", you agree to pay the bill payment amount to be paid to the billing company. All authorizations are subject to the agreements governing your credit or debit card.

Payment transaction will only be completed after receiving successful authorization from your card company for the Total Amount Charged.

For card payments and ACH payments, you will see one line item on your cardholder and bank statement – the billing amount charged directly by the billing company you are making a payment to.

Prohibited Use: Please note that Paymentus does not accept payments from collections agencies and third party agencies. Paymentus reserves the right to reverse all such payments if it discovers that they were made from a such third party agencies or collection agencies.