Where is my Account Number?
Your account number can be found on your coupon book, latest correspondence with Crescent Bank, or you can call Customer Service toll free at (866) 208-8288 and we will be happy to assist. Want to Avoid Payment Fees and Simplify Your Life?
Avoid payment fees by setting up your payments through Auto Pay. With Auto Pay you can schedule your payment to be automatically deducted from your bank account or debit card.
- It's convenient (saving you time and postage)
- Your payment is always on time (even if you’re out of town), eliminating late charges
- It's a great way to avoid paying one-time payment fees
Sign up for Auto Pay through Crescent Bank's My Auto Loans customer portal at www.cbtno.com
Please note that if your payment does not satisfy your monthly payment amount, you are responsible to make other payment arrangements to avoid late fees. For questions regarding your account, please contact Customer Service at 1-866-208-8288.
NOTICE: If you made your scheduled payment online, you may cancel automatic payments at www.cbtno.com through your My Auto Loans portal. You may also request to cancel automatic payments by calling us at 1-866-208-8288 during customer service hours*. Payment schedules made by phone must be modified or cancelled by phone.
*Crescent Bank's customer service hours are:Monday – Thursday 8 am to 9 pm Friday 8 am to 8 pm Saturday 9 am to 1 pm (All times are Eastern)