2021-08-03 - Past-Due Water Wastewater Bill Assistance
Assistance with Past-Due Water/Wastewater Bills
If you or someone in your household is experiencing a financial hardship, funding from the CARES Water/Wastewater Assistance Program is no longer available. However, you may qualify for utility bill assistance from another program. Click on the links below to research other assistance programs.
With the expiration of Virginia’s statewide suspension of utility disconnections, Chesterfield Utilities will resume water and wastewater disconnections for past-due balances on September 1, 2021. For information, call 804-748-1291.
2021-05-20 - New Rates and Water Quality Report
New Rates and Water Quality Report
New water/wastewater rates will take effect July 1. If you have questions, call 804-748-1291.
For technical support including login problems, please contact Paymentus Customer Service 24/7 at 800-420-1663. For billing inquiries, please contact Chesterfield County Utilities Billing and Customer Service at 804-748-1291, Monday - Friday (excluding holidays), 8:30 a.m. - 5 p.m.
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