IF YOUR ACCOUNT IS PAST DUE: Please note, past due balances may cause interruption to your service. If you have received a PAST DUE billing statement please refer to the URGENT NOTICE on the statement for important information regarding past due charges, penalties, collection fees, and disconnection.
If service is disconnected for non-payment, it will not be restored until the total past due amount and all penalties and fees are paid in full.
If you have questions regarding your account with the City of Pasco please call (509) 545-3488 or email ub@pasco-wa.gov.
*** IMPORTANT NOTICE *** The City of Pasco will be transitioning to a new Utility Billing Access Portal on November 24, 2025. Please visit the City of Pasco UB Portal Page (www.pasco-wa.gov/UBPortal) for updates and instructions [coming soon!] on how to set up your new portal account, make your utility payment online or set up autopay.
