IF YOUR ACCOUNT IS PAST DUE: Please note, past due balances may cause interruption to your service. If you have received a PAST DUE billing statement please refer to the URGENT NOTICE on the statement for important information regarding past due charges, penalties, collection fees, and disconnection.
If service is disconnected for non-payment, it will not be restored until the total past due amount and all penalties and fees are paid in full.
If you have questions regarding your account with the City of Pasco please call (509) 545-3488 or email ub@pasco-wa.gov.
Please be aware that your account number has changed (Example: #123-45678.01 changes to #12345678-001). You now need to use this newly formatted number. Your most recent bill may not reflect this change. Please use the correct format to make a payment (Example: #123-45678.01 changes to #12345678-001). If you have questions, please contact our office at (509) 545-3488.
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