Terms & Conditions:

Welcome to the secure bill payment technology service provided by Paymentus Corporation. We are the authorized provider for the City of Loveland's Utility Billing Division. You are about to make a payment on your Loveland utility bill. Use of this service to make your payment is acknowledgement that you have read, understand and accept these terms and conditions.

Refund Policy: Under normal circumstances, there are no refunds on payments. If there is a discrepancy, please call the City's Utility Billing Office at

Privacy Policy: Your information is secure and will only be used for processing this payment transaction.

Prohibited Use: Please note: Paymentus does not accept payments from “collection agencies” and/or “third party agencies”. Paymentus reserves the right to reverse all such payments if it discovers that they were made by third party agencies or collection agencies.

By Clicking on “I agree to the terms and conditions”, you agree to honor the payment amount you initiated on this payment service, to be paid to the City of Loveland. All credit/debit card authorizations are subject to the agreements governing your credit/debit card.

Your payment transaction will only be completed after receiving successful authorization from your card company for the Total Amount Charged.

For card payments and ACH payments, you will see one line item on your cardholder and/or bank statement for the billing amount that was charged by the City of Loveland.