Welcome to the new Chesterfield County Utilities Customer Portal in Paymentus. On this site, customers can make a one-time payment without registering or customers can register to view account information, set up AutoPay, or receive paperless bills. Notifications for paperless customers will come from paymentus.com when bills are available for viewing.
A 24/7 technical support service (1-800-420-1663) is available for login assistance or password resets. If you have specific account questions or need to verify your account/customer number, call the Chesterfield Utilities' Billing and Customer Service section at 804-748-1291, Monday - Friday, 8:30 a.m. - 5 p.m. excluding holidays.
A 24/7 technical support service (1-800-420-1663) is available for login assistance or password resets. If you have specific account questions or need to verify your account/customer number, call the Chesterfield Utilities' Billing and Customer Service section at 804-748-1291, Monday - Friday, 8:30 a.m. - 5 p.m. excluding holidays.
![One Time Payment [icon]](www/img/icon-otp.png)
Make a Payment
Pay your bill in three easy steps without registering. All you need is your account-customer number from your paper bill.
Payments made prior to 8 p.m. EST will be posted to your account the next day. Payments made after 8 p.m. EST will be posted within 48 hours. For each payment, you will receive a confirmation number for your records.
![Login [icon]](www/img/icon-signin.png){kind=icon}
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