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Pay your bill in 3 easy steps without registering. All you need is your account number from your paper bill. If you do not have your bill, call 919-560-1200 during office hours.

Payments made prior to 8:00 p.m. will be posted to your account the next business day. Payments made after 8:00 p.m. will be posted within two business days. For each payment, you will receive a confirmation number for your records.

If your water has been shut off for non-payment, call 919-560-1200 during office hours to arrange for reconnection after your payment.

For other questions or concerns about your water bill, contact 919-560-1200 or visit http://durhamnc.gov/onecall.

To report a water service-related issue outside of normal business hours, please call 919-560-4344.